Shipping policy
Shipping Policy
Thank you for visiting and shopping with our store. Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
During high-volume periods or promotions, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- United Kingdom: 3–7 business days
- Europe: 5–10 business days
- International: 7–15 business days
Delivery times are estimates and may vary depending on the shipping carrier and location.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that contains your tracking number. The tracking number will become active within 24–48 hours.
Customs, Duties & Taxes
Our store is not responsible for any customs duties, taxes, or import fees applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.
Shipping Delays
Delivery times are estimates and cannot be guaranteed. Occasionally delays may occur due to factors outside our control such as:
- Weather conditions
- Carrier delays
- Customs processing
We appreciate your patience if this happens.
Incorrect Shipping Addresses
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping address, please contact us immediately at [your email] so we can attempt to correct it before the order ships.
Lost or Stolen Packages
Our store is not responsible for lost or stolen packages confirmed to be delivered to the address entered at checkout. If you believe your package has been lost or stolen, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or this shipping policy, please contact us at:
Email: teeboxsupply@outlook.com
Business Hours: Monday – Friday